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Appointment demand

Help us to help you

We are currently seeing a very high demand for appointments with our GP’s  and we are increasing the number of surgeries we offer to help reduce our waiting time.  If you need to see a GP, for example with a long term condition, or you have an infection that isn’t getting better, we will always offer you an appointment as soon as we can.  However, many of the common problems that we all face can be managed by our nursing team, by a Pharmacy or will get better with some self-care advice.   Conditions such as minor injuries, back pain, bites, stings, sore throats, coughs and colds do  not usually require a GP appointment and our team of patient care staff are trained to help assess which service you need .  You can also call NHS 111 24 hours a day and they will go through your symptoms and recommend a service to meet your needs.   Other sources of advice include the NHS APP, which can be downloaded from google play or the App Store, or you can find information on the NHS UK website.  If you need to speak to a member of our staff, they will need to ask you some questions about the reason for your call.  Our staff are supported to do this by our GPs.

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